Cancellation and Refund Policy

At SUNLOG CREDITS, we provide digital API services through our platform sunlog.in, including but not limited to eKYC verification and CIBIL score checks. Due to the nature of these services, all transactions are final and non-refundable.

No Cancellation Policy

Once a payment is successfully made and access to API services is granted, cancellations will not be accepted under any circumstances. Users are strongly advised to review their selected services and payment details carefully before proceeding with the transaction.

No Refund Policy

We do not offer refunds for any services purchased on sunlog.in. This includes, but is not limited to:

Exceptions will not be made for issues resulting from customer error or misuse of our services.

Support

If you experience any technical issues or have questions regarding your account, our support team is here to help. While we do not provide refunds, we are committed to resolving any legitimate issues related to technical faults or account access.

For support, please contact: support@sunlog.in

Last Updated: June 2, 2025